Bookings & payments
A missing booking, a payment question, or a cancellation request.
Email our teamHERE TO HELP
How can we help?
Questions about a booking, your account, or SportsX in your AI assistant? Get in touch with our team.
What do you need help with?
Account & access
Signing in, accessing your club, or getting your account set up.
Email our teamAI assistant & integrations
Trouble finding a court, opening checkout, or connecting to SportsX.
Email our teamBefore you get in touch
Is my booking confirmed?
A temporary hold is not a paid booking. Check your confirmation and payment status on SportsX. If you are unsure, email us with your booking reference.
How do I request a cancellation or refund?
Review the applicable booking terms and include your booking reference in your email. Our team can then review your request.
What helps with a technical issue?
Tell us the steps you took, your device and browser, and any error message. You can attach a screenshot to your email after hiding sensitive information.
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